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About this Security and Privacy statement

This Security and Privacy Statement applies to this website which is operated by CIGWELD Pty Ltd (ABN 56 007 226 815) (“CIGWELD”) under the domain name “www.cigweld.com.au” (“CIGWELD website”). This Security and Privacy Statement may also apply to services offered by CIGWELD on websites hosted by third parties. If so, express reference to this Security and Privacy Statement will be made on those websites.

CIGWELD understands and appreciates that you, as a CIGWELD website visitor, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. CIGWELD is committed to protecting your privacy. This Security and Privacy Statement explains how your personal information will be treated as you access and interact with the CIGWELD website.

As the CIGWELD website develops and as technology evolves, CIGWELD will continue to strive to provide you with better and more customised services and with a more effective website. CIGWELD encourages you to review the Security and Privacy Statement periodically because the Security and Privacy Statement may change from time to time.

This Privacy Policy explains how CIGWELD generally protects your privacy and confidentiality. The principles set out in this Security and Privacy Statement also applies to other CIGWELD websites.

In addition to the provisions of this Security and Privacy Statement, there may also be specific and additional privacy provisions which apply to certain sections of the CIGWELD website. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they are accessible by you on the  CIGWELD website. In the event of any inconsistency between the provisions of this Security and Privacy Statement and those other specific and additional provisions, the specific and additional provisions will prevail.

Information collected

The information that CIGWELD collects about you is dependent on how you use the facilities offered by the CIGWELD website.

If you visit an unsecure area of the CIGWELD website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.

The CIGWELD website offers a number of interactive facilities including tools such as “welding calculators” and “what should I buy” applications, as well as online surveys, application forms and competition forms. These forms have data capture facilities inbuilt into them – some content we will use for analytics only, but form submissions we will keep and add to our contact database.

If you decide to complete an online application form or online survey, the information that you enter into the online form or survey will only be collected by CIGWELD if you submit your online application or survey. If at any stage you cancel your application or log out prior to submitting your application or survey, the information you have entered up to that point will be automatically deleted.

When a form is submitted, CIGWELD collects personal information  for the initial purpose, and may disclose such information to relevant third parties, including but not limited to agents, contractors, prize suppliers and, as required, to Australian regulatory authorities. Entry / submission is conditional on providing this information. The Promoter may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. By registering your details with CIGWELD i.e. entering a CIGWELD competition or submitting your enquiry or registration form  you are agreeing to join our email database.

Advertising and tracking

CIGWELD uses Google Adwords, Admob, Adword, Adsense Services (Double Click) to deliver its online advertising where CIGWELD banner advertisements are placed on Third Party websites (herein called an ‘Advertising Company’).

When you view a CIGWELD advertisement on a Third Party website, the advertising company uses ‘cookies’ and other methods to collect information such as:

•   The server your computer is logged onto.

•   Your browser type.

•   The date and time of your visit.

•   The performance of their marketing efforts.

When you access the CIGWELD website after viewing a CIGWELD advertisement on a Third Party website, the advertising company collects information on how you utilise the CIGWELD website (for example which pages you view) and whether you complete an online application.

In addition, CIGWELD also uses Google Analytics tracking software to collect information on how you utilise the CIGWELD website.
This tracking software also uses cookies to collect information similar to that collected by the advertising company.

The advertising company and tracking software companies use that information to perform statistical analyses of aggregate user behaviour, but those analyses are not based on personal information. CIGWELD uses those analyses to measure advertising effectiveness and relative consumer interest in the various areas of the CIGWELD website. As a general rule, no personal information is collected by the Companies in this process. If, however, any information is automatically collected, these companies are required under their arrangements with CIGWELD to maintain the privacy and confidentiality of that personal information.

You can opt-out of DoubleClick cookies. This opt-out is applicable to DoubleClick tracking your current browser throughout DoubleClick’s network of websites, including the CIGWELD website.

Cookies

We use “cookies” as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with better and more customised service and with a more effective website.

A “cookie” is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

CIGWELD uses cookies for two different purposes. We allocate a cookie to each Internet browser that visits the CIGWELD website. This cookie does not allow us to collect personally identifiable information about you. We use this cookie:

  • to determine if you have previously visited the CIGWELD website;
  • to identify pages you have accessed and Third Party websites you have accessed; and
  • for security purposes.

Most of the CIGWELD website operates by using this type of cookie.

Accordingly, if you wish to make full use of the CIGWELD website, it is required that you accept cookies.

You may still be able to use some information-only pages even if you do not accept cookies, but all provided pages and services run under the assumption you are allowing the use of cookies.

How we handle email

We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your e-mail message content may be monitored by our CIGWELD employees for security issues including where e-mail abuse is suspected; our response to you may be monitored for quality assurance issues.

Use and Disclosure of Information

We will only use or disclose personal information or information generated by cookies in accordance with the CIGWELD Privacy Policy, specific and additional provisions relating to privacy which apply to certain areas of the CIGWELD website and as otherwise set out in this Security and Privacy Statement. Exception is where you have entered a competition or promotion wherein the associated terms and conditions will be overriding.

Acceptance and Changes to Security and Privacy Statement

You acknowledge and accept that your use of the CIGWELD website indicates your acceptance of the CIGWELD website Terms of Use and the Security and Privacy Statement.

CIGWELD may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the CIGWELD website. You accept that by doing this, CIGWELD has provided you with sufficient notice of the variation.